Recruitment Agency in Sydney for Blue-Collar and Award-Heavy Roles
MTS Talent is a Sydney recruitment agency for warehouse, manufacturing, logistics, hospitality, trades and care employers.
Recruitment services for employers
Everything you need to make the right hire
Whether you are replacing one key person, adding a new shift or bringing in a leader, we look after the whole hiring process, from shaping the role to the new starter's first weeks. One senior point of contact the whole way through.
Permanent recruitment
Full-service search for permanent roles, from frontline staff through to supervisors and managers.
- Candidate search and advertising
- Screening and interviews led by Ian
- Reference and work-rights checks
- Shortlist of people who fit the role and the shift
Role design and hiring set-up
Getting the role right before anyone is interviewed, so you attract the right people.
- Role scoping on a free discovery call
- Position description written for you
- Award and pay classification for the role
- Terms and timeline agreed in writing
Offer, contract and onboarding
Most hires are won or lost in the first few weeks. We help you land the person and keep them.
- Support with the offer
- Practical onboarding plan for a clean start
- 12-week check-in and replacement guarantee
Volume hiring projects
Need several permanent hires at once for a new shift, a new site or a seasonal peak? We run it as one project.
- Several permanent roles filled together
- One scoped project plan and timeline
- One project quote, not a per-role fee
- Coordinated screening, offers and start dates
Industries and roles
The roles we recruit for
We focus on blue-collar, trade and award-heavy workplaces where shifts, awards and multiple sites make hiring harder. People who turn up, fit the shift and stay.
Warehousing and distribution
Storepersons, pick packers, forklift operators, leading hands and warehouse supervisors.
Manufacturing and production
Production workers, machine operators, team leaders, quality and production supervisors.
Trades
Electricians, fitters and turners, maintenance technicians, mechanics and apprentices.
Logistics and transport
Drivers, dispatch and transport coordinators, yard and depot supervisors.
Hospitality
Chefs and cooks, front of house, venue supervisors and venue managers.
Aged care and disability care
Support and care workers, team leaders, coordinators and site managers.
Why MTS Talent
Recruitment led by a former HR Director
Getting the right people into the business is one of the highest-leverage decisions a growing company makes. Done well, it builds capability, culture and momentum. Done poorly, it creates ongoing performance, compliance and psychosocial risk.
- Ian knows what good looks like on the floor, not just on paper
- Award and compliance know-how built into every role and contract
- No juniors and no hand-offs, you deal with Ian from start to finish
- We screen for fit with the shift, the team and the site
How it works
Five steps from first call to first shift
Discovery call
A free 15-minute call to scope the role, the shift and what good looks like.
Terms and timeline agreed
Everything confirmed in writing before we start the search.
Screened shortlist
Candidates interviewed by Ian, with reference and work-rights checks done.
Interviews, offer and contract
We coordinate interviews and set up an award-compliant contract.
Start and 12-week check-in
An onboarding plan for a clean start, then a check-in at 12 weeks.
Who you work with
Ian Lilley FCPHR
Former HR Director with 25 years in HR, including 15+ years in senior roles, much of it across multi-site industrial, manufacturing and supply chain operations. Fellow of the Australian HR Institute (AHRI).
Knows the floor
Years running HR on multi-site industrial operations.
Plain advice
Honest feedback on the role, the pay and the candidates.
Compliance covered
Awards, contracts and work rights handled properly.
Servicing Sydney
Sydney and NSW employers, Monday to Friday.
Common questions
Recruitment questions, answered
How do your recruitment fees work?
Fees are agreed with you in writing before the search starts, so there are no surprises. If we do not place, you do not pay.
What happens if the person leaves early?
Every placement comes with a 12-week replacement guarantee. If the person leaves in that time, we find a replacement.
Can you help when we need to hire several people at once?
Yes. For a new shift, a new site or a seasonal peak, we run it as a volume hiring project. We scope it with you and agree one project plan, timeline and quote, then coordinate screening, offers and start dates. All roles are permanent.
Do you recruit for warehouse, factory and trade roles?
Yes. Blue-collar and award-heavy roles in warehousing, manufacturing, logistics, hospitality, trades and care are our focus.
Do you recruit for supervisors and managers too?
Yes. We recruit from frontline roles through to supervisors, managers and senior roles.
How long does it take to fill a role?
It depends on the role and the market. We agree a realistic timeline with you in writing before the search starts.
Who will I deal with?
Ian. He scopes the role, leads the screening and interviews, and stays in touch through to the 12-week check-in.
Related services: HR Consulting | Employee Relations and Awards | FAQ
Ready to take the people pressure off your plate?
Book a free discovery call with Ian. No obligation, just a straight conversation about what's right for your business.