Training and Development (Sydney)
Practical training for frontline teams and managers — toolbox talks, leadership, code of conduct, policies and sexual harassment — on site or online across Sydney and NSW.
What we cover
Training that sticks on the floor and in the office
Practical sessions for frontline teams and managers — toolboxes, leadership, code of conduct, policies and sexual harassment — linked to how your business actually runs.
Short, regular, site-ready
Toolbox talks
Short, focused sessions for warehouse, factory, logistics and care teams — built around your site, shifts and group size.
- Topics matched to real floor issues
- Delivered on site around shift patterns
- Clear takeaways people can use the same day
- Suitable for standing or seated groups
Supervisors and people leaders
Leadership and manager capability
Help supervisors and managers lead with clarity — conversations, expectations, feedback and everyday people decisions.
- Holding clear, fair conversations
- Setting expectations and following through
- Coaching for difficult discussions
- Capability support for step-up leaders
Standards people understand
Code of conduct and policies
Training that turns written policies into behaviour people recognise — not a slide deck nobody remembers.
- Code of conduct and behavioural standards
- Key workplace policies explained plainly
- Induction and refresher formats
- Aligned to how you actually operate
Respect at work
Sexual harassment training
Clear, practical sessions so teams and managers know what is expected, what to do, and how to raise concerns early.
- Expectations for respectful behaviour
- What managers must do when issues arise
- How to report and escalate properly
- Fitted to your policy and workplace culture
Need hiring help, employee relations support or broader HR consulting as well? See Recruitment, Employee Relations and Awards and HR Consulting, or start on All services.
How we deliver
Scoped to your people, not a catalogue course
Training only creates value when it is practical, relevant and linked to real business needs.
Built around your site
Content reflects your roles, shifts, language and the issues that actually show up on the floor.
On site or online
Sessions run across Sydney and NSW at your workplace, or online when that suits the group better.
Frontline and managers
Toolboxes for teams, longer sessions for supervisors and leaders — or both as one program.
Quoted upfront
We agree the audience, topics, format and timing in writing before anything is booked.
How it works
From first chat to a session that lands
A clear path so you know what happens before anyone is in the room.
Discovery call
Tell Ian what is going on, who needs training and what good looks like.
Scope the brief
Audience, topics, length, location and timing agreed in writing.
Build the session
Content tailored to your site, policies and the issues that matter.
Deliver
On site or online, in a format that works for your shifts and group size.
Follow through
Clear takeaways, and a path into HR or ER support if issues surface.
Industries we work with
Built for award-heavy, multi-site workplaces
Growing businesses with 10 to 200 people, especially where shifts, multi-site teams and award-heavy roles need practical training that lands.
Warehousing and distribution
Multi-site teams, shift rosters and award questions that need clear answers.
Manufacturing and production
Shift work, safety-critical roles and supervisors who need practical support.
Trades
Technicians, maintenance teams and apprentices, with the award and WHS questions that come with them.
Logistics and transport
Drivers, depots and dispatch teams spread across sites and shifts.
Hospitality
Rosters, penalty rates and busy frontline teams across venues.
Aged care and disability care
Care teams where rosters, award compliance and psychosocial risk all matter.
Who you work with
Ian Lilley FCPHR
Founder and Principal Consultant. Former HR Director with 25 years in HR, including 15+ years in senior roles, much of it across multi-site industrial, manufacturing and supply chain operations. Fellow of the Australian HR Institute (AHRI).
Knows the floor
Years running HR on multi-site industrial operations.
Plain delivery
Sessions people understand, without fluff or jargon.
Policies that fit
Training tied to your code of conduct and real workplace rules.
Servicing Sydney
Sydney and NSW employers, on site or online.
Free discovery call
Talk it through on a free 15-minute call
No obligation, just a straight conversation. Ian can help you work through questions like these.
Common questions
Questions about training and development
Can you train warehouse and factory teams on site?
Yes. Training is built for frontline teams and can be run at your site around your shifts, or online when that works better.
What topics do you cover?
Toolbox talks, leadership and manager capability, code of conduct, workplace policies and sexual harassment training. Sessions are scoped to your business, not a fixed catalogue.
Is this WHS or safety training?
No. This page is about practical people training — toolboxes, leadership, conduct, policies and sexual harassment. Psychosocial risk support is available separately; talk to Ian if that is what you need.
Do you train managers as well as frontline teams?
Yes. Many clients run short toolboxes for teams and longer sessions for supervisors and people leaders as one program.
How are fees handled?
Every engagement is scoped to your audience, topics and format, then quoted upfront after a free discovery call. We do not publish prices on the website.
Can training sit alongside HR consulting or employee relations?
Yes. Training often sits next to policies, investigations or ongoing HR support so what people hear in the room matches how the business actually operates.
Related: All services | HR Consulting | Employee Relations and Awards | Recruitment | FAQ
Ready to take the people pressure off your plate?
Book a free discovery call with Ian. No obligation, just a straight conversation about what’s right for your business.